Privacy Policy

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Privacy Policy

Last updated: 7.11.2024

Introduction

360° Workforce (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our mobile application 360° Workforce (the "App"). By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect several types of information to provide and improve our services to you:

1. Personal Information: When you use the App, you may provide us with personal information such as your name, email address, and phone number. This may happen in the process of establishing your account, when you contact us, or use certain features.
2. Usage Data: We may automatically collect information about how you access and use the App, including device information (model, OS version), IP address, pages visited, and app interactions. This data helps us understand how the App is used and improve the user experience.
3. Location Data: If you enable location services, we may collect information about your device’s location at time of using certain features. You can disable location services at any time through your device settings.
4. Payment Information: Our app does not include in-app purchases, so no payment data (e.g., credit card numbers) is collected though us or through third-party payment processors; we do not store this information.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the App
• To improve, personalize, and optimize the App's features and user experience
• To communicate with you, including sending notifications, updates, and support messages
• To process and fulfill your requests
• To monitor usage and troubleshoot technical issues
• To comply with legal obligations and enforce our terms of service

How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

1. Service Providers: We may share your information with third-party vendors who assist us in providing and improving the App (e.g., hosting services, analytics tools). These service providers are only permitted to use your data for the purposes of providing services to us.
2. Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders).
3. Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

• Access and Update: You can review, update, or delete your personal information through the app settings or by contacting us directly.
• Notifications: You can manage push notification preferences or opt out of receiving them through your device settings.
• Location Services: You can disable location tracking at any time through your device settings.

Children’s Privacy

Our App is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us so we can delete it.

International Transfers

Your information may be stored and processed in countries other than your own. By using the App, you consent to the transfer of your information to other countries, where data protection laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this policy. You are advised to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Mitom skupina d.o.o.
[info@mitom-skupina.com]
[360-operations.com]

If you are located in the European Union (EU) or European Economic Area (EEA), or if we process your personal data in connection with our services, the following GDPR-specific provisions apply to you.

Data Controller

For the purposes of the GDPR, we are the Data Controller of your personal information. This means that we determine the purposes and means of processing your personal data.

Legal Basis for Processing Your Personal Data

Under the GDPR, we can only process your personal data if we have a valid legal basis to do so. We rely on the following legal bases to process your personal data:

1. Consent: We may process your data based on your consent when you use the App and interact with certain features (e.g., enabling location services or receiving marketing communications). You can withdraw your consent at any time, and this will not affect the lawfulness of processing prior to withdrawal.

2. Contractual Necessity: We may process your data when necessary to fulfill our contractual obligations to you, such as providing access to the App and delivering services or features you request.

3. Legitimate Interests: In certain cases, we may process your personal data based on our legitimate interests, such as improving the App's functionality, preventing fraud, or analyzing how the App is used.

4. Legal Obligation: We may process your personal data where required to comply with legal obligations, such as responding to lawful requests from public authorities or enforcing our terms of service.

Your Rights Under GDPR

As a user in the EU/EEA, you have the following rights concerning your personal data:

1. Right to Access: You can request access to the personal data we hold about you, along with information about how and why we process it.

2. Right to Rectification: You can request corrections to any inaccurate or incomplete personal data we hold about you.

3. Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

4. Right to Restrict Processing: You can request that we limit how we process your personal data in certain situations, for example, if you believe the data is inaccurate or we no longer need it.

5. Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider.

6. Right to Object: You can object to our processing of your personal data based on legitimate interests or for direct marketing purposes.

7. Right to Withdraw Consent: If we process your data based on your consent, you can withdraw your consent at any time by contacting us. Withdrawal of consent will not affect the legality of processing prior to withdrawal.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When we no longer need your data, we will delete it or anonymize it.

International Data Transfers

Your personal data may be transferred to, and stored on, servers located outside the EU/EEA. If we transfer your data outside the EU/EEA, we will take appropriate measures to ensure that your data is protected in accordance with the GDPR, such as using Standard Contractual Clauses or other lawful mechanisms for cross-border data transfers.

Filing a Complaint

If you believe that we are not complying with our obligations under the GDPR, you have the right to file a complaint with a supervisory authority in your country of residence. A list of data protection authorities is available here: European Data Protection Board.

We use third-party services, such as Bugsnag, Firebase Analytics, and other similar tools, to collect, analyze, and improve the performance of our App. These tools help us understand how users interact with the App, identify bugs or crashes, and optimize our app’s features and functionality. These services may collect personal information such as IP addresses, device identifiers, and app usage data.

By using the App, you consent to the collection and processing of your data by these third-party services in accordance with their privacy policies. Below are the details of the third-party analytics tools we use:

We use Bugsnag to collect crash reports and analyze app performance. Bugsnag automatically collects information when an error or crash occurs, including device information, operating system version, and the actions leading up to the error. This data helps us identify and resolve technical issues to improve user experience.

For more information on Bugsnag's data practices, please refer to their Privacy Policy.

Firebase Analytics is used to track user engagement and provide insights into user behavior. It collects data about the actions you perform within the App, such as app launches, button clicks, and screen views. Firebase Analytics also gathers information like device type, operating system, and app version.

For more information on Firebase's data practices, please refer to Firebase Privacy & Security.

These third-party analytics and crash-reporting services may collect information such as:

• Device Information (e.g., model, operating system, version)
• User Interactions (e.g., button clicks, screen views)
• Crash Reports (e.g., error messages, logs)
• Usage Data (e.g., frequency of use, session duration)
• IP Addresses and Device Identifiers

This data is processed by these third-party services and used to help us improve the functionality and performance of the App. However, these services do not collect personally identifiable information (PII) unless explicitly stated in their privacy policies.

You can opt out of data collection by these third-party analytics services by using the following options:

• Bugsnag: You may opt out of Bugsnag’s data collection by following their opt-out instructions.
• Firebase Analytics: You can disable Firebase Analytics by adjusting the settings in your device or      within the app if we provide such an option.

For other third-party tools or services, please refer to their individual privacy policies for more detailed opt-out instructions.

The data collected by these third-party analytics services may be retained for varying periods, depending on the service provider's policies. Generally, these services retain data for a reasonable period necessary to provide their services or as required by law.